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HAVE ANY QUESTIONS?

We will be happy to help you resolve any issue or answer any question. Check out our Frequently Asked Questions below. If you still have a question, please fill out the form below to get in touch with our support team. We will respond to your message within 1 business day.

FAQ?

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Currently, we will ship to anywhere in the United States using USPS, UPS or FedEx.. Our warehouse ships Monday through Friday 10:00 am PT until 3:00 pm PT. Your order will arrive within the delivery estimates based on your location and selected shipping speed.

    SHIPPING METHOD
  • Standard (5-7 Business Days) $15
  • Express (2-3 Business Days) $30

Business days are Monday through Friday (non-holidays).

To receive a full refund, you must submit a request for a return authorization within 72 hours of order delivery according to the shipping carrier. To request a return authorization, please complete this form. The product must be returned to Sunny & Sass within 5 business days, in its original packaging, and the item must not show any signs of wear and tear.

If you are requesting a return authorization because you received a damaged item, you must include specific documentation of damage. Photo and/or video documentation is most preferred. The same return policy applies in these cases, although if an item is returned with additional damage outside of what is initially documented, a full refund may not be issued.

Earrings are non-refundable. Shoes must be returned to Sunny & Sass in their original state with no signs of wear and tear.

We accept Visa, Mastercard, American Express and Discover. We also offer flexible payments such as Apple Pay, Google Pay, QuadPay, and PayPal.

Once your order is placed, you will receive an order confirmation email. When your order ships, you will receive a shipping confirmation email with a tracking number and the ability to follow your package while it makes its way to you.

Our website has secure payment processing as well as a registered SSL.

Sunny & Sass is all digital! While we may open a store or may even have “pop-ups” in the future, all of our dresses are available here on the website. Please feel free to call or send us a note with any product questions and we'll get back to you ASAP!

The only options available to you on each product page are exactly what we have in stock. If our system doesn't show you a dress in a specific color/size combo, it means it is not available.

Size charts are available on each product page. We ALWAYS recommend to check the size chart to ensure you’ll get the best fit. Not sure how to measure? GLS Collective has created this helpful guide!

Right now we only ship within the United States. We may offer international shipping options in the near future, however, so stay tuned!

Details on gift cards coming soon!

Don’t worry! Just drop us a line above!

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